ITEP provides high-stakes language proficiency assessments used for university admissions and professional certifications across more than 30 countries. Their commitment to test integrity ensures that their credentials accurately reflect candidates' true language abilities.
In an era where AI-assisted cheating threatens the integrity of language assessments, ITEP faced a critical challenge: maintaining the credibility of their high-stakes language tests while scaling their remote testing capabilities. Despite having basic security measures in place, the rise of sophisticated cheating methods—particularly AI-assisted responses—demanded a more comprehensive solution.
ITEP partnered with Rosalyn to transform their assessment security approach, moving from discontinuous photo monitoring to AI-powered continuous surveillance. This case study explores how ITEP enhanced their test integrity while maintaining efficient operations and ensuring a positive test-taker experience.
Key Outcomes:
When Christina Wade stepped into her role at ITEP in 2023, she inherited a critical challenge: protecting the integrity of language assessments in an increasingly sophisticated cheating landscape. With approximately 80% of security incidents involving AI-assisted responses, traditional monitoring approaches were showing their limitations.
ITEP's existing security measures included:
While these tools provided some protection, three key challenges emerged:
The stakes were particularly high for ITEP, whose assessments determine language proficiency for university admissions and professional certifications. "We can't give them a credential that says they have a C1 proficiency that admits them to a school in the US when they don't actually have that," notes Wade.
ITEP's search for a more robust security solution was driven by four key priorities:
"We wanted full-length video and audio without requiring our team to sift through 90-minute sessions," explains Wade. "The need for AI-flagged events that we could quickly toggle between was critical."
The implementation of Rosalyn's solution demonstrated the power of collaborative partnership. ITEP's technical team completed the integration within three months—a testament to both the platform's design and the support provided.
"The fact that our team completed the integration in three months suggested it was very easy," notes Wade. "You would be surprised at the number of things that haven't been done after years."
One of the most valuable insights from ITEP's implementation has been the effectiveness of a multi-layered security strategy. As Wade explains:
The implementation revealed the power of combining:
As Wade notes: "Our team has really great little human cheating detectors because they're looking at it as a grading plus review process. Those two combined together are really important."
Key insights about resource allocation:
"We can't have both a $5 test and comprehensive security," Wade observes. "We need to lead our partners to understand the value proposition of investing in test integrity."
TEP's journey with Rosalyn represents more than just a technology implementation—it marks a fundamental shift in approach to assessment security. As Wade summarizes:
"Rosalyn arose natively within the testing community. It wasn't a technology brought in from a tech company completely separated from our industry. Because of that, they're asking the kinds of questions that a testing company or an educational company would want to be asking about how to conduct proctoring in a meaningful way."
Key success factors include:
The partnership between ITEP and Rosalyn continues to evolve, with future plans focusing on:
As AI-assisted cheating continues to evolve, this partnership demonstrates how testing organizations can stay ahead of emerging threats while maintaining test integrity and stakeholder confidence.
